Privacy Policy

Last updated: September 18, 2025

At Furnace Now, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our HVAC quoting platform.

Information We Collect

Personal Information

Name and contact information
Email address
Phone number
Company details
Billing information

Usage Information

Log data and device information
IP address and browser type
Pages visited and features used
Time spent on the platform

Customer Data

HVAC system specifications
Quote history
Service area information
Project details

How We Use Your Information

To provide and improve our services
To process payments and maintain accounts
To communicate with you about our services
To analyze usage patterns and optimize performance
To ensure platform security and prevent fraud
To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure data backup and recovery procedures

Data Sharing and Third Parties

We may share your information with:

Service providers who assist in operating our platform
Payment processors for billing purposes
Analytics providers to improve our services
Law enforcement when required by law

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Export your data in a portable format

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Analyze platform usage
Improve user experience
Maintain security