Terms of Service

1. Acceptance of Terms

By accessing or using the Furnace Now platform, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Service Description

Furnace Now provides a cloud-based HVAC quoting platform that enables:

• Generation of HVAC system quotes
• Management of customer information
• Service area administration
• Product catalog management
• Analytics and reporting tools

3. User Accounts

To use our services, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain the security of your account
• Notify us of any unauthorized access
• Be authorized to act on behalf of your company

4. Subscription and Payments

• Subscription fees are billed in advance
• All fees are non-refundable unless required by law
• We may change pricing with 30 days notice
• Late payments may result in service suspension

5. User Content

You retain ownership of content you upload but grant us license to:

• Store and display your content
• Use content to provide our services
• Analyze content to improve our platform
• Share content as directed by you

6. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or content
• Attempt to gain unauthorized access
• Resell or redistribute our services

7. Termination

We may terminate or suspend your account if you:

• Violate these Terms
• Fail to pay fees when due
• Provide false information
• Engage in prohibited activities

8. Limitation of Liability

To the maximum extent permitted by law:

• We provide the service "as is"
• We disclaim all warranties
• We are not liable for indirect damages
• Our liability is limited to fees paid

9. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via:

• Email notification
• Platform announcement
• Updated Terms page